What’s the Routine if We Must Quarantine?

Monday, November 9th, 2020

Give it fourteen if you must quarantine. Centers for Disease Control and Prevention (CDC) provides guidance for the general public and health care settings.

CDC published Interim U.S. Guidance for Risk Assessment and Work Restrictions for Healthcare Personnel with Potential Exposure to COVID-19 The following guidance applies to healthcare personnel with potential exposure in a healthcare setting to patients, visitors, or other healthcare personnel with confirmed COVID-19.

Employee Temperature Checks and Privacy Concerns

Monday, November 9th, 2020

COVID-19 has presented numerous challenges in the workplace. During the period of shut down, numerous dental employees were either furloughed, laid off, or working virtually from their homes. Dentists received Guidance for Dental Settings published by Centers for Disease Control and Prevention
(CDC). The return to work brought many changes.

TN Business Associate Pays $2.3 Million in HIPAA Violations

Monday, October 12th, 2020

Ouch! $2.3 million penalties assessed against a TN Business Associate, CHSPSC LLC.  The breach occurred in 2014 when the attackers were able to get into systems through a VPN (Virtual Private Network) using compromised admin credentials. The investigation is now complete, and penalties have
now been assessed by the Office for Civil Rights.   These were the 5 major HIPAA violations:

Workforce Privacy & Security Policies

Monday, October 12th, 2020

Has your Practice implemented Workforce Security policies and procedures to determine whether a particular user has the right to access ePHI (electronic protected health information) based on his/her particular job duties and responsibilities? Some workforce members may require different levels of access based on his/her job function or role within your Practice. Do you have a technical system in place to monitor inappropriate access such as log in monitoring or other technical safeguards?

Laptops and Other Media Devices

Thursday, July 30th, 2020

Are you utilizing laptops within your Practice that are being transported out of the office?  Do you have staff that are telecommuting with the use of laptops?  Are laptops being transported to multiple satellite locations?

It is highly recommended to encrypt all media devices that may contain electronic protected health information (ePHI) and to implement a written Device & Media Control Policy.  Practices should consider implementing the reasonable and appropriate safeguards for the protection of ePHI such as encryption.

Does OSHA regulate dentists?

Friday, May 15th, 2020

Olivia Wann joined the Dental Guys to discuss what exactly determines how we practice when we go back to work? Recently, OSHA has weighed in with guidelines for dental practices to protect our workers. How much of the federal OSHA guidelines will apply to your state? Can this conflict with other authorities who say it is okay to return to work and what do we do about it? Olivia Wann, attorney and dental OSHA compliance expert of Modern Practice Solutions joins us to discuss this and also to help us make more sense about the rollercoaster ride we have been on in our state just today with these very issues.

Department of Labor Common Questions

Tuesday, March 31st, 2020

If you elect to take paid sick leave, your employer must continue your health coverage. Under the Health Insurance Portability and Accountability Act (HIPAA), an employer cannot establish a rule for eligibility or set any individual’s premium or contribution rate based on whether an individual is actively at work (including whether an individual is continuously employed), unless absence from work due to any health factor (such as being absent from work on sick leave) is treated, for purposes of the plan or health insurance coverage, as being actively at work.

Recommended Protocol If You’re Suspending or Limiting Care

Friday, March 20th, 2020

First off, thank you for taking great care of your patients. Infection prevention has never been so highlighted, but we know so many of you stay dedicated to the CDC’s recommendations every day.

Second, many offices are reaching out with questions regarding waterline maintenance given that many offices are moving to limited or postponed care. We’ve coordinated with a few other manufacturers to help you know how to mitigate the rapid biofilm development to be expected within your DUWL during limited care.

Coronavirus Results in Layoffs

Friday, March 20th, 2020


Friday, March 20th, 2020

COVID-19 Mask Shortage

Friday, March 20th, 2020

Is your amalgam separator running? Then you better go catch it!

Monday, March 16th, 2020

As a dental hygienist, I never had to think about amalgam. I would mention a bluish stain along my patient’s gingival margin and ask her about her other tattoos. I would marvel at the amalgamator while dusting the unused equipment in the lab (aka “the land where time forgot”). I had requirements in hygiene school to polish them until they blinded the instructor, using Brownies and Greenies, and you know that I had a memory device for the order: “Tree trunks are Brownie, and they grow first. Greenie leaves grow last.” I certainly didn’t worry about where amalgam ended up when the dentist replaced it with composite.

Coronavirus Update: Mask Shortage

Wednesday, March 11th, 2020

We have received numerous support calls regarding the mask shortage.  Please read this information carefully.

Coronavirus Disease 2019 (COVID-19) is a respiratory disease caused by the SARS-CoV-2 virus. Symptoms include fever, cough, and shortness of breath. Some people have reported other symptoms while others report no symptoms at all. CDC indicates that symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after an exposure.

How to Stay CyberSane

Thursday, February 27th, 2020

Ransomware hits 400 dental offices. Cybercriminals are now demanding ransom directly from the patients according to one Florida plastic surgeon who had to post a notification on his website. Cybercriminals seek hundreds of thousands of dollars to decrypt your data held at ransom. HIPAA fines and penalties can be millions of dollars. Do you feel like you are losing your sanity trying to maintain your office’s cybersecurity and HIPAA compliance?

The first step in achieving cybersanity is to learn about cybersecurity. You can’t run from it. Simply having a trusted IT person is not sufficient.

Hey, Boo Boo: These Aren’t Your Average Gloves!

Monday, February 17th, 2020

As a human, our hands are pretty important. As a dental professional, they’re mandatory!

When it comes to selecting items for Professional Hand Safety, use your head! Utility gloves are meant to protect you from SHARPS and CHEMICALS, not butter knives and dish detergent. Exam gloves aren’t going to provide the level of protection you need. Utility gloves need to be made from strong material such as rubber, nitrile, or latex and be given worthy titles such as “puncture resistant” and “heavy duty”. The right type may not be available at Walgreens. Yes, it’d be nice if they carried them, but we can’t have everything.

Don’t Let Your Livelihood Go Up in Flames

Monday, February 17th, 2020

I’ve always been a cautious individual. I never wanted scars or great stories of how I narrowly escaped harm. I like my teeth, limbs, and eyebrows just the way they came, and the emergency room doesn’t seem thrilling. However, I realize there are some daredevils out there. I knew a couple of girls in high school who lit their batons on fire and performed for hundreds at football games. I didn’t envy their fame a bit, and I always wondered if they got burned. Whether you enjoy the adrenaline rush or not, I bet no one at your place of employment wants to be out of work due to a fire. So, if a fire began in your vicinity, what would you do?

International Assistance Dog Week

Wednesday, October 16th, 2019

IADW was created to recognize all the devoted, hardworking assistance dogs helping individuals mitigate their disability-related limitations. The goals of IADW are to:

  • Recognize and honor assistance dogs
  • Raise awareness and educate the public about assistance dogs
  • Honor puppy raisers and trainers
  • Recognize heroic deeds performed by assistance dogs in our communities

The Importance of Audit Logs

Wednesday, September 25th, 2019

Some of the top breaches happen due to unauthorized users accessing ePHI. What exactly is an unauthorized user? An unauthorized user is any individual(s) who have not been authorized or have not been given access to ePHI. It is the person or persons who used the protected health information or to whom the disclosure of protected health information was made. Under HIPAA, this is considered a breach and by law is reportable. Breaches of ePHI can be caused by mistakes (someone loses a laptop) or by a bad actor (hacker, rogue employee).

OCR – Right to Access

Wednesday, September 18th, 2019